How can we help?

Go to the Sell page, snap a photo of your item, set a fair price, and fill in the details like age range, size, and condition. Once you submit, your listing goes live instantly — no seller fees, ever.

We use Stripe Connect to send payouts directly to your bank account. Before your first sale, connect your account from the Dashboard. After a sale, funds are routed to your connected account minus the platform fee.

Listing is completely free and there are no seller fees, ever. Sprouted Loop keeps the marketplace sustainable through a small buyer-side fee added at checkout.

When a buyer checks out, they provide their shipping address. You'll receive the details and ship the item directly to the buyer. Add a tracking number from your Dashboard once it's shipped so the buyer can follow along.

Yes. On any listing, buyers can make an offer below the listed price. Sellers see incoming offers on their Dashboard and can accept or decline. Accepted offers create a checkout at the agreed price.

If a listing sits unsold for 30+ days, we'll send a gentle reminder with tips to refresh it — adjust the price, update photos, or relist. You can edit or remove a listing anytime from your Dashboard.

Sellers set the condition (new, like-new, good, fair) and are encouraged to describe any flaws in the listing. If something isn't as described, reach out to support and we'll help make it right.

All payments are processed by Stripe, a PCI-compliant payment provider. We never store your card details. Payouts to sellers go through Stripe Connect directly to your bank account.